Privacy Policy
Last updated: July 2026
At Blossom Velora ("we", "us", "our"), we take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights under UK GDPR.
📋 What We Collect
When you shop with us or interact with our website, we may collect:
- Your name, email address, phone number, and delivery address
- Payment information (processed securely by Shopify Payments — we never see or store your card details)
- Order history and preferences
- Website usage data (via cookies)
- Communications you send us (emails, chats, contact forms)
🎯 Why We Collect It
- Process and dispatch your orders
- Send order updates and delivery notifications
- Respond to your queries and provide customer support
- Send marketing emails (only if you've opted in)
- Improve our website and shopping experience
- Comply with legal obligations
🔐 How We Protect It
Your data is stored securely on Shopify's servers, which are fully GDPR compliant. Payment information is processed by Shopify Payments and never stored by us directly. We use SSL encryption across the entire site.
📤 Who We Share It With
- Delivery partners (to fulfil your order)
- Payment processors (to take payment)
- Email service providers (only for marketing emails you've opted into)
We never sell your data to third parties.
🍪 Cookies
We use cookies to make the site work, remember your basket, and understand how customers use our site. You can manage cookies through your browser settings.
⚖️ Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your data
- Object to marketing communications
- Request data portability
To exercise any of these rights, email hello@blossomvelora.co.uk.
📧 Contact
For any privacy-related questions, email hello@blossomvelora.co.uk.
We may update this policy from time to time. Any changes will be posted here with an updated "last updated" date.